Logistics CRM Summit 2025 – „AI in Practice: Directly Actionable, Thought Forward Together“

Time

Agenda Item

Speaker / Topic

9:00 – 9:15

Welcome
Super User Workshop

Dorothee Gabor

9:15 – 9:30

News

New in the LOGO User Community,
New in the LOGO Team

9:30 – 10:30

LOGO Development

New Features and Modules

10:00-11:00

Arrival of plenary participants, coffee break for workshop participants

Refreshments and coffee in the lobby

11:00 – 11:15

LOGO Welcome,
BVL Opening Speech

Dorothee Gabor, LOGO consult AG,
Karen Klement, Regional Group Speaker BVL

11:15 – 11:45

Keynote

Dorothee Gabor, LOGO consult AG,
AI Applications in Logistics; Challenges and Success Factors

11:45 – 12:30

Lecture

Tomas Langara, Friedrich Kramer:
Smart Design of Forms and Process Modeling with Process Coach

12:30 – 14:00

Lunch Break & Networking

14:00 – 14:30

Lecture

Marcus Karten: More Impact, Less Noise:
How AI Truly Advances Sales – and
How We Can Rethink CRM Together

14:30 – 15:00

Kick-off Ideas Workshop

Updates from L O L A: The LOGO AI
Roshan Sediqi, Kartikeya Dhandibotla,

Jakob Wolf-Sebottendorff

15:00 – 15:15

Use Case 1

The LOGO AI Assistant L O L A in Action:
Generate conversation reports via voice-controlled dialogue. In collaboration with Sebastian Dettenrieder, Atlantic Forwarding

15:15 – 15:30

Use Case 2

Bye-bye General Reports: Database Queries in Natural Language

15:30 – 16:15

Ideas Workshop

Ideas from the plenary for practical AI use cases within and outside of LOGO CRM

16:15 – 16:30

Wrap-up, Farewell

Dorothee Gabor, LOGO consult AG

From 16:30

Get Together

Exchange of ideas with refreshments in the lobby