We have developed specialized solutions for the logistics industry. Seamlessly capture and optimize your complex processes and your entire data landscape.
LOGO consult AG
AI Business Technology Award 2025
LOGO consult AG is one of the 2023 winners of European Enterprise Awards
LOGO consult AG is one of the 2023 winners of European Enterprise Awards as the „Best Logistics CRM Provider – Europe“.
The CRM Challenge: CRM software custom made for logistics companies
The CRM Challenge Data Quality: Logistics Data
The CRM Challenge: Which tool REALLY suits your processes?
The CRM Challenge: CRM software custom made for logistics companies
The CRM Challenge Data Quality: Logistics Data
The CRM Challenge: Which tool REALLY suits your processes?
With our latest AI integration for LOGO, conversation reports are generated even more efficiently. The AI not only automatically captures relevant information via voice control but also asks targeted follow-up questions to fill in missing details.
This ensures that comprehensive and accurate reports are directly transferred to the system. Manual entries are eliminated, saving time and minimizing errors. This intelligent solution optimizes your sales and communication processes, keeping your team always up to date.
Our AI complaint management optimizes the handling of customer complaints through intelligent automation. The solution precisely categorizes incoming complaints, assesses their urgency and automatically initiates appropriate workflows.
This ensures that urgent concerns are processed immediately, while less time-critical cases are handled efficiently in the background. With our AI-supported solution, you not only improve customer satisfaction, but also significantly reduce the workload on your service team. Experience faster response times and higher quality in complaint management, without any additional effort.
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Mehr InformationenThis is what LOGO consult can do for you:
AIR FREIGHT
SEA FREIGHT
NATIONAL LAND TRANSPORT
INTERNATIONAL LAND TRANSPORT
RAIL & COMBINED TRANSPORTS
CONTAINER-TERMINAL
CONTRACT LOGISTICS
COURIER & EXPRESS SERVICE
POSTAL MAIL
Automotive
SPECIAL TRANSPORTS
TRADE FAIRS & REMOVALS
Read in our blog what moves the logistics industry and what impact that has on the requirements of a logistic software solution. Find out how we at LOGO are mastering the new challenges.
Does your company have the right tools to achieve its strategic goals?
Is your sales strategy aligned with new market developments?
Are your organisational structures in sales optimised in terms of costs and effectiveness?
Is the market being worked on in a target-oriented way according to defined sales processes?
Do all employees in the company have a self-image as salespeople?
Do you have the right control instruments to keep sales work on target?
Does the qualification level of the employees correspond to the strategic requirements?
We are a member of BVL and VNL
LOGO consult is a certified member of the German Logistics Association (BVL) and the Logistics Network Association (VNL) and thus benefits from the exchange between all professionals working in logistics. This ensures that our company is always up to date in the constantly changing logistics industry.
LOGO consult AG
Enzianstraße 4
82319 Starnberg / Germany
Telephone: +49 8151 746 736
Email: info@logo-consult.com
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Mehr Informationen– Personalized live demo
– Interactive Q&A session
– Information material to read and share
Test the software solution of your choice in everyday operation for 3 full months FREE OF CHARGE. Learn how your company can benefit from using LOGO software solutions in a no-obligation free webinar. Test all functions and modules of LOGO CRM (CRM for logistics, transport and forwarding) completely free of charge.
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As a logistics company, you can optimally organise all customer and sales processes with LOGO CRM. You can answer typical questions asked in a logistics company such as „Which of our customers actually has refrigerated transport to Italy“ just as quickly as „Which colleague was actually last at our customer Müller – and when was that again? In contrast to a standard CRM, they can store the relations/tradelanes of a customer as well as the divisions or types of transport. „Does the customer only have land transport or also air freight? Do we do value-added services for the customer in addition to transports?“ This assessment of a customer is directly visible in the LOGO customer file. The evaluation of your customers is automatically calculated based on their shipment behaviour or on the development of turnover in the various divisions. „How have sales in Contract Logistics developed in the last few months compared to sea freight transports?“. The user can find such information in the LOGO customer dashboard.
LOGO CRM contains all the basic functions of a modern web-based CRM. They are supplemented by the integration and evaluation of warehouse and shipment data. Potentials, quotations and daily prices contain fields that you need to map the flow of goods in a structured way. You can store other participants in the supply chain such as suppliers, agents, carriers, suppliers, principals and competitors in a structured way and make evaluations on them.
LOGO CRM is already out-of-the-box logistics CRM. Therefore, no complex implementations are necessary. Immediately after signing the contract, your LOGO is available and can be filled with address and shipment data.
LOGO is hosted under EU data protection law, in a DIN-certified data centre in Germany. Users access their LOGO via the browser on their mobile device, laptop or PC.
If you are planning to introduce a CRM, it is important to think carefully about which data should be included in your new CRM. Do you want to manage all principals and freight payers there or also suppliers, agents and partners? Do you have a good database in TMS, ERP, SAP, DATEV or other accounting systems? Then this should be the data basis. The leading system must also be determined so that a central address basis is available in the future and there are no double entries.
Data quality is very important and well-prepared address and contact data make it particularly easy for users to just get started with LOGO.
Data, especially historical data, is one of your most valuable assets. Of course, we support you in ensuring that you continue to have access to your data assets. Our recommendation is therefore always to take over the data from an existing system. We at LOGO consult AG are specialists in this field. We transfer the data from the old system, if this is the customer’s wish. Whether as a database dump, CSV file, etc. we can cope with almost any data type. During the transfer, we can also specify exactly what is to be transferred to the new system. Because surely you only want to find relevant things in your new system. The transfer of data also has the advantage of increasing user acceptance right from the start, because you see that your past work is not lost.
Integrated CRM modules usually do not go beyond the management of existing customers. It is different with LOGO’s professional CRM platform. In addition to the management of existing customers, target customers, potential new customers, can also be recorded and developed. For the most part, this is not possible with integrated modules. Furthermore, it is not only about the pure address management, but also about the permanent development of customers and target customers. A professional CRM platform supports you throughout the entire customer lifecycle and maps it ideally. In addition to other functions such as potentials, mailings, analyses, etc., the CRM brings your entire team together – sales, service, marketing, operations, IT and analytics. Our flexible licensing model allows everyone in the company to have access to the customer data that is most important to them. In the TMS system, sales often has no access.
LOGO already has standard interfaces to the financial accounting systems: Diamant and DATEV. However, due to our interface expertise, we have connected many more systems, even if they do not correspond to our standard. Due to our agile programming approach, which can also be seen in the interfaces, we have not yet reached our limits in terms of connecting a system.
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#bigdata
#businessintelligence
#crm
#digitalisierung
#logistik
#transport
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