CRM World
Competitive advantages through networked CRM
Improved customer experience through intelligently networked CRM – how can logistics companies claim a competitive advantage through improved processes?
Improved customer experience through intelligently networked CRM – how can logistics companies claim a competitive advantage through improved processes?
At this year’s dbh Transport and Logistics Days, two customers answered the question of why they chose LOGO CRM.
On the 2nd DVZ Conference TMS as the Key to Forwarding 4.0, various processes around the TMS were highlighted. In the Forwarding Monitor Processes/IT had A’PARI together with DVZ called on solution providers to present particularly successful integration solutions.
Understanding the customer – that is the prerequisite of customer-centric action, which is now on everyone’s lips. LOGO consult was asked by VNL Switzerland to make a contribution to the Journal Logistics Innovation.
Logisticians have a need for very specific software. Off-the-shelf solutions often do not fit. The software service provider of choice must understand the logistics world and its processes. And offer custom-fit software.
Logistics CRM in practice is one of the topics at the 2nd DVZ Conference. At Forwarding Monitor Processes / IT, sales processes and the corresponding IT solutions, among other things, were put under the microscope.
Partnership for the benefit of customers: Since July 2019, LOGO consult and Diamant Software are working together on an optimised integration of both systems to provide meaningful data for the calculation of various logistics KPIs.
Ladies in Logistics – More than just a group on XING! LOGO consult is a member of BVL, Dorothee Gabor and Veronika Bauer are members of the BVL Ladies in Logistics group.
“Do you see through your customers?” – Ways to more insight and transparency.
Big Data und Business Intelligence on the vnl Swiss Logistics Innovation Day 2019.
In April 2019, the DVZ, together with the consulting firm A’PARI Manufacturer of CRM systems. It was about process maturity in sales and the dovetailing of sales processes with the other departments of the company.
At the Logistics & Distribution in Zurich, LOGO consult decided to join VNL Switzerland.
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